Who We Are
Welcome to Delight Housewares (“we”, “our”, or “us”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from https://delighthousewares.co.uk/.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect and process the following types of personal data:
Personal Identification Information
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Name
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Email address
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Phone number
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Billing address
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Shipping address
Order Information
When you purchase something from our store, we collect:
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Order details
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Payment confirmation
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Delivery information
Note: Payment card details are processed securely by our payment providers and are not stored on our servers.
Technical Data
When you browse our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages visited
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Cookies and tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
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To process and deliver your orders
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To manage payments and transactions
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To communicate with you about orders or enquiries
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To improve our website and services
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To prevent fraud and maintain security
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To send marketing emails (only if you opt in)
Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
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Contractual necessity – to process and deliver your order
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Legal obligation – to comply with tax and accounting requirements
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Legitimate interests – to improve our services and prevent fraud
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Consent – for marketing communications and certain cookies
Sharing Your Information
We may share your personal data with trusted third parties only when necessary, including:
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Payment processors (e.g. Stripe, PayPal)
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Delivery and courier services
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Website hosting providers
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Analytics providers (such as Google Analytics)
These providers only use your data to perform services on our behalf.
We do not sell or rent your personal data.
Data Retention
We retain personal data only for as long as necessary to:
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Fulfil orders
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Comply with legal obligations
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Resolve disputes
Order and transaction data may be kept for up to 6 years for tax and accounting purposes.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
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Remember your preferences
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Understand website usage
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Improve site performance
You can manage or disable cookies through your browser settings.
Your Rights
Under UK data protection law, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Restrict or object to processing
Request data portability
Withdraw consent for marketing at any time
To exercise your rights, contact us at info@delighthousewares.co.uk
Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, or disclosure.
However, no method of transmission over the internet is completely secure.